Frequently Asked Questions
Everything you need to know about your Horbäach Health shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I track my package once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
Are your materials ethically sourced?
At Horbäach Health, we prioritize sustainability. We partner with certified manufacturers who adhere to fair labor practices and utilize eco-friendly fabrics whenever possible.