Returns & Exchanges
At Horbäach Health, we want you to feel as confident in your wardrobe as you do in your wellness. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the unwashed and unworn apparel back into its original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
